SMS Messaging Privacy Policy

This SMS Messaging Privacy Policy explains how we collect, use, and protect your information when you opt in to receive text messages from The Wellness Institute of Chester County.

1. Information We Collect

When you opt in to receive SMS messages, we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • Message interaction data (e.g., delivery, open, and response information)

  • Any information you provide via text message communication

2. How We Use Your Information

We may use your information to:

  • Send appointment reminders, updates, and confirmations

  • Provide customer support and respond to inquiries

  • Share important service-related notifications

  • Send promotional or marketing messages

3. Consent to Receive Messages

By providing your phone number and opting in, you consent to receive SMS messages from The Wellness Institute of Chester County. Message frequency may vary.

Message and data rates may apply.

4. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by:

  • Replying STOP to any message

  • Contacting us directly at resources@wcofcc.com

After opting out, you will no longer receive SMS messages unless you opt back in.

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share your information with:

  • Service providers that assist in delivering SMS communications

  • Legal authorities if required by law or to protect our rights

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights and Choices

You have the right to:

  • Access or update your information

  • Request deletion of your data

  • Withdraw consent for SMS communications

To exercise these rights, contact us at resources@wcofcc.com.

By opting in to receive SMS messages, you acknowledge that you have read and agree to this SMS Messaging Privacy Policy.